Faq

Faq

POPULAR QUESTIONS

How will my project handled if I outsource to Instatech?

When you outsource to Instatech you are rest assured for the success of your project.

  • Trial of the service: When you first outsource to us, we will start a trial period that will minimize your outsourcing risks. After the completion of the trial, you can evaluate our performance and decide if you want to outsource your entire project to Instatech.
  • Project transition: In this phase, we will implement a Process knowledge transfer methodology that will ensure the seamless transition of your project to our organization. Our efficient project transition minimizes the risks in outsourcing.
  • Project management: During the project cycle and its completion, you will have a single point of contact that for communication who will be responsible to communicate you and manage every phase of the project. Our efficient project management skills have made us a favourite among our clients.
  • Customer relationship: When you outsource to Instatech, you are rest assured for best customer relationship management with human touch and professional approach. During the course of the project, we will take feedback from you on a regular basis and implement the same in your project.

Are your services cost-effective?

Yes. When you outsource to Instatech, you will be assured of saving more than 40-50% of your operating costs. We provide our customers with cost-competitive services and also adhere quality standards and parameters. Hence outsource with us to get quality solutions while cutting down cost by leveraging our expertise.

What is your TAT?

If you want your services to be delivered within a fast turnaround time, then your choice is Instatech as a right place. One of the benefits that we offer our customers is our quick TAT. Outsource to Instatech and get the advantage of your services being delivered ahead of schedule.

How about security at Instatech?

If security and privacy issues are stopping you from outsourcing, you can go ahead and start outsourcing to Instatech as we ensure security, privacy & confidentiality at every level of the outsourcing process. We employ the very best in security measures to assure our customers that their confidential data will be kept completely secure.

The following is a list of some of the security measures that we adopt at Instatech.

  • We sign a non-disclosure agreement with the client and a non-disclosure bond with our employees at the start of every project.
    We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.
  • All our systems do not have external storage devices (Floppy/CD drives/USB ports).
  • All our systems and e-mails are password protected.
  • Our cabinets are fire-proof and we use an offsite storage facility to store documents.
  • We have ‘anti-virus’ software implemented at both server and client level.
  • Only our bonafide employees are allowed access into our buildings through a badge access system. We also have armed security on a 24x7x365 days basis.
  • Software Service
  • Others

I want to outsource to Instatech. What should I do?

Just fill in our contact form, with the services that you require and details regarding your project and we will contact you shortly to take the outsourcing relationship to the next level.